PRIVACY POLICY

Effective from: 23 September 2026

W.Door and Windor Centre Kft. (hereinafter referred to as the “Data Controller”) is committed to protecting the personal data and privacy of its customers, partners and website visitors.

The purpose of this Privacy Policy is to provide transparent information about how Water Ecowindoor collects, uses, stores and protects personal data when visitors use our website, contact us, request a quotation, place an order or use our related services.

Personal data is processed in accordance with applicable data protection legislation, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council (“GDPR”) and applicable Hungarian data protection laws.

1. DATA CONTROLLER

Company name: W.Door and Windor Centre Kft.
Brand name: Water Ecowindoor
Registered office: 1173 Budapest, Flamingó utca 59., Hungary
Company registration number: 01-09-424324
Tax number: 32442232-2-42
Email: water.ecowindoor@gmail.com
Telephone: +36 30 092 8288
Website: waterecowindoor.com

Budapest showroom:
1101 Budapest, Kőbányai út 47/B., 1/108., Hungary

For questions concerning privacy or the processing of your personal data, you may contact us using the details above.

2. PRINCIPLES OF DATA PROCESSING

When processing personal data, the Data Controller aims to ensure that such processing is:

lawful, fair and transparent;
carried out for specified and legitimate purposes;
limited to the data necessary for those purposes;
accurate and, where necessary, kept up to date;
retained only for as long as necessary;
protected by appropriate technical and organisational measures.

Personal data means any information relating to an identified or identifiable natural person.

3. CONTACTING US

If you contact us by telephone, email, through a contact form on our website or through another communication channel, we may process the personal data you provide for the purpose of responding to your enquiry and handling your request.

Data processed may include:

name;
email address;
telephone number;
content of your message;
other information voluntarily provided by you;
date and details of the communication.

Purpose of processing:
Responding to enquiries, communication, providing information and handling customer requests.

Legal basis:
Depending on the nature of the enquiry, processing may be necessary to take steps at the request of the data subject prior to entering into a contract, for the performance of a contract, or for the legitimate interests of the Data Controller in handling incoming enquiries.

4. REQUESTING A QUOTATION

Customers may request quotations for aluminium windows and doors, conservatories, pergolas and other products or services through the Water Ecowindoor website, by email or through other communication channels.

To prepare a quotation, we may process information provided by the customer.

Data processed may include:

name;
email address;
telephone number;
project location;
type of project;
technical requirements;
dimensions;
information regarding glazing, colours and configurations;
uploaded plans, drawings, photographs or documents;
any other information voluntarily provided for the preparation of the quotation.

Purpose of processing:

assessing customer requirements;
technical consultation;
preparation of quotations;
communication;
arranging site surveys where necessary;
taking steps prior to entering into a contract.

Legal basis:
Article 6(1)(b) GDPR – processing necessary in order to take steps at the request of the data subject prior to entering into a contract.

If the quotation results in a contract, the relevant information may be retained for the performance of the contract and for compliance with applicable accounting, tax and other legal obligations.

5. SITE SURVEYS, ORDERS AND INSTALLATION

Where an enquiry results in an order, the Data Controller may process personal data necessary for preparing and performing the contract.

Such information may include:

customer name;
billing information;
contact details;
installation or delivery address;
technical documentation;
order information;
information required for payment and invoicing;
delivery and installation information;
related correspondence.

Purpose of processing:
Preparation and performance of the contract, manufacturing, delivery, installation, invoicing, customer communication and, where applicable, warranty and service administration.

Legal basis:
Performance of a contract and/or compliance with legal obligations applicable to the Data Controller.

6. INVOICING AND FINANCIAL INFORMATION

The Data Controller processes information necessary for invoicing and accounting in accordance with applicable Hungarian legislation.

Such data may include:

name or company name;
billing address;
tax number where applicable;
other information required on invoices;
payment-related information.

Purpose of processing:
Compliance with invoicing, accounting, taxation and other statutory obligations.

Legal basis:
Compliance with a legal obligation applicable to the Data Controller.

Such information is retained for the period required under applicable accounting, taxation and other legislation.

7. WARRANTY AND SERVICE REQUESTS

In connection with warranty, statutory warranty, statutory guarantee or other service requests, we may process:

customer name;
contact details;
order information;
product and installation details;
description of the reported issue;
photographs and other documentation;
correspondence generated during the handling of the request.

The purpose of processing is to investigate and handle the request and to fulfil the Data Controller's contractual and statutory obligations.

8. WEBSITE AND TECHNICAL DATA

Certain technical information may be generated automatically when you use our website.

This may include:

IP address;
browser type;
device type;
operating system;
date and time of access;
pages visited;
technical log information.

Some of this information may be necessary for the proper and secure operation of the website.

The purpose of such processing may include operating the website, maintaining security, identifying and resolving technical issues and preventing misuse.

9. COOKIES

Our website may use cookies and similar technologies.

A cookie is a small data file that may be stored on the visitor's device when using a website.

Cookies may serve different purposes.

Essential Cookies

These cookies are necessary for the basic operation, security and functionality of the website.

Where cookies are strictly necessary to provide the website or a service specifically requested by the visitor, separate consent may not be required.

Analytics Cookies

Analytics technologies may be used to understand how visitors use our website, for example which pages are visited most frequently.

Where consent is required under applicable law, such technologies will only be activated after appropriate consent has been provided.

Marketing Cookies

Marketing and advertising technologies may be used to measure advertising performance, track conversions, support remarketing activities and deliver more relevant advertising.

Where actually used, such technologies may include services provided by Google, Meta or LinkedIn.

Marketing technologies requiring consent will only be activated after the visitor has provided the appropriate consent.

Further information regarding the cookies actually used on the website, their providers, purposes and duration can be found in the website's cookie settings and/or Cookie Policy.

10. ANALYTICS AND ADVERTISING SERVICES

The Data Controller may use external services to measure website traffic and manage online advertising campaigns.

Where actually activated, these services may include:

Google Analytics;
Google Ads;
Meta services and Meta Pixel;
LinkedIn Insight Tag;
Wix analytics and marketing tools.

These services may process cookies, online identifiers, IP addresses, device information and information concerning the use of the website.

Where the relevant processing requires consent, the legal basis for processing is the visitor's consent.

Visitors may modify or withdraw their consent through the website's cookie settings.

11. SOCIAL MEDIA

Water Ecowindoor may use social media platforms for business communication, marketing activities and the presentation of completed projects.

If you contact us through a social media platform, the processing of your personal data may also be subject to the privacy terms and policies of the relevant platform.

Social media providers may process personal data as independent data controllers.

12. DATA PROCESSORS AND RECIPIENTS

The Data Controller may use external service providers to carry out certain business activities.

These may include:

website and hosting providers;
IT service providers;
email service providers;
accounting and invoicing service providers;
delivery and logistics partners;
contractors involved in installation or project execution;
online analytics and advertising providers;
legal or professional advisers where necessary.

Personal data is only disclosed where necessary for the relevant service or where another appropriate legal basis exists.

13. INTERNATIONAL DATA TRANSFERS

Due to the operation of certain IT, analytics, cloud or online marketing services, personal data may in some cases be processed outside the European Economic Area (EEA).

Where applicable, the Data Controller and/or the relevant service provider shall rely on appropriate data-transfer mechanisms permitted under the GDPR.

14. DATA RETENTION

Personal data is retained only for as long as necessary to achieve the purpose for which it was collected or for as long as required by applicable law.

The specific retention period depends on the type and purpose of the processing.

Contractual, accounting and invoicing documentation is retained for the period required under applicable legislation.

Where the purpose or legal basis for processing ceases to exist and no other lawful reason for retaining the information applies, the relevant personal data will be deleted or anonymised.

15. DATA SECURITY

The Data Controller applies appropriate technical and organisational measures designed to protect personal data against, in particular:

unauthorised access;
unauthorised alteration;
unauthorised disclosure;
accidental loss;
destruction;
other forms of unlawful processing.

However, due to the nature of internet communications, the transmission of information over the internet cannot be considered completely risk-free.

16. YOUR DATA PROTECTION RIGHTS

Subject to the conditions established by the GDPR, you may have the following rights:

Right of access
You may request confirmation as to whether we process your personal data and request access to such information.

Right to rectification
You may request the correction of inaccurate personal data or completion of incomplete personal data.

Right to erasure
In circumstances specified by applicable law, you may request the deletion of your personal data.

Right to restriction of processing
Under certain circumstances, you may request that the processing of your personal data be restricted.

Right to object
Where processing is based on legitimate interests, you may object to such processing under the conditions specified by the GDPR.

Right to data portability
Where the conditions specified by the GDPR apply, you may request to receive personal data provided by you in a structured, commonly used and machine-readable format.

Right to withdraw consent
Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Requests concerning your personal data may be submitted to:

water.ecowindoor@gmail.com

The Data Controller will respond to requests within the time limits established by the GDPR.

17. RIGHT TO LODGE A COMPLAINT

If you believe that the processing of your personal data infringes applicable data protection legislation, you have the right to lodge a complaint with the competent supervisory authority.

In Hungary, the supervisory authority is:

Hungarian National Authority for Data Protection and Freedom of Information (NAIH)
Nemzeti Adatvédelmi és Információszabadság Hatóság

Current contact details of the Authority are available on the official NAIH website.

The right to lodge a complaint is without prejudice to any other administrative or judicial remedy available to you.

18. CHILDREN'S DATA

Water Ecowindoor's products and services are primarily intended for adult customers, businesses and professional partners.

We do not knowingly seek to collect personal data relating to children through our website.

19. CHANGES TO THIS PRIVACY POLICY

The Data Controller reserves the right to amend this Privacy Policy where necessary due to changes in legislation, technology, business processes or the services provided.

The current version of this Privacy Policy will be made available on the Water Ecowindoor website.

Where appropriate, users will be informed of material changes.

20. CONTACT

For privacy-related questions, data subject requests or other enquiries concerning the processing of personal data, please contact:

W.Door and Windor Centre Kft.
1173 Budapest, Flamingó utca 59.
Hungary

Email: water.ecowindoor@gmail.com
Telephone: +36 30 092 8288

Last updated: 23 September 2026